Frequently Asked Questions

  • What should I do if I want to cancel my registration?

    Please contact us at bkennedy@hrai.ca to notify us of your cancellation. You will be refunded for your ticket purchase, less a $100 cancellation fee. After August 17, 2026, we will no longer be issuing refunds.

  • What is included in the attendee registration?

    Access to all sessions + AGMs, Sunday evening reception, Monday breakfast, lunch and dinner, Tuesday breakfast, lunch and closing reception. Offsite delegate activities can be added at an additional cost.

  • What is included in the companion registration?

    Companions will have access to the conference including all meals and receptions. Offsite delegate activities can be added at an additional cost.

  • What is the registration deadline?

    Registrations will be accepted online until Friday September 11, 2026.

  • What should I do if I need to make changes to my registration?

    Please contact bkennedy@hrai.ca with any requests to change your registration and we will be happy to assist.

  • What are the activities?

    We have some exciting activities planned to enhance your stay in Ottawa. Please check the Program webpage for all the details.

  • How do I book my hotel room?

    Click the link below to reserve your room at the Hilton Lac Leamy - Accommodation Reservation Link.

  • How do I become a sponsor ?

  • What is the dress code?

    The dress code for the conference is business casual. The Awards Dinner on Monday night is casual elegant (dressed up but not stuffy).